HOW WE WORK

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YOU ORDER

Choose ‘First Fill’ if you want a new bottle, or ‘Refill’ if you already have a bottle and want to swap it for a filled one.

Tip: Having two bottles may help you to have one in use and one to swap, so you never run out of product.

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WE DELIVER

We deliver by cargo bike on Tuesdays and Fridays from 9 am to 10 pm. Please order by 6 pm the day before your preferred delivery day.

Tip: We'll send you an email the day before to remind you of your delivery/pick-up.

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YOU RETURN

When running low, reorder to swap your empties. Choose 'Refill' when ordering, you're now only paying for the product.

Tip: Keep your bottles in circulation so you’re only paying for the product and not the bottle!

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WE REFILL

We will come to swap your bottle for a filled one and pick up the empties to wash and reuse.

Tip: Not at home? We'll try your neighbours or secure place. You can also let us know about a safe place at check out.

WANT TO USE YOUR OWN CONTAINERS? See 'HOW WE WORK' in the FAQ page for more information.